Privacy and Security Statement

Ontario Tire Stewardship
300 The East Mall, Ste. 100
Toronto, ON M9B 6B7

Privacy and Security Statement:

We know that your privacy is very important to you. That’s why protecting any personal information, such as your name, address, email address or phone number, that you provide to us is of the utmost importance to Ontario Tire Stewardship. As a result, we have prepared this Privacy and Security Statement to convey to you the manner in which we collect, use, disclose and otherwise manage any personal information you entrust to us.

When you provide personal information via our customer service department or through our website, you are consenting to the manner in which Ontario Tire Stewardship will collect, use, disclose and otherwise manage your personal information, as set out below.

We may collect personal information that you provide us when you:

  • Request information about our programs or services;
  • Contact our customer service department;
  • Visit our website;
  • Provide us with comments or suggestions;
  • Participate in a poll, contest or survey.

The information we collect is used to improve the content of our website, as well as the services we provide to you. This information may only be shared with consultants working with Ontario Tire Stewardship.

Contests or Surveys:

When you participate in a survey or enter a contest, we may collect your name, address, phone number and email address. We use this information to administer your participation in the contest or survey. At the time you are entering a contest or survey, we may ask your permission to send you future information from Ontario Tire Stewardship.

Call Centre:

When you contact our Call Centre, you may be asked for information that identifies you, along with additional information required to help us promptly answer your question, such as your name, address and contact information. We may retain this information to assist you in the future.


The Ontario Tire Stewardship website(s) employs a technology called “cookies.” A cookie is a data element that is sent to your browser and stored on your hard drive, so we can recognize you during the session and when you return. If you have set your Web browser to prompt you when you receive a cookie or set it not to accept cookies from our website, you will receive error messages when using some of our forms.

Other Uses of Personal Information:

Ontario Tire Stewardship may use personal information to continually evaluate and improve the programs and services we offer. We would also like to inform you of programs and services, and special events that might benefit you.

We may also send you mail, email or call you directly with information about our programs and service offerings if you have provided us with your contact information. If you would like to stop receiving such information from Ontario Tire Stewardship, please advise us at

Disclosure of Personal Information:

Ontario Tire Stewardship will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.


Please note that Ontario Tire Stewardship must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.

Amendments to this Policy:

From time to time, we may wish to use customer information for new, unanticipated uses not previously disclosed in this Privacy and Security Policy. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, we suggest you check our website periodically.

Accessibility to Information Collected:

Upon request, we provide site visitors with access to a description of information that we maintain about them. Consumers can access this information by writing to us at the above postal address and, if necessary, can have this information corrected.


We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our possession. We maintain your personal information for as long as required for the purposes set out in this Privacy and Security Statement, or as otherwise required by law.

If you believe that this site is not adhering to our stated privacy policy, you may contact

Revised: January 2, 2013